6760 Main Street

Williamsville, NY 14221

Phone Number

716.626.0030

Fax Number

716.632.5256

Patient Outcomes

Patient Outreach

The Office of Kenneth S. Zimmerman, M.D. runs frequent reports to ensure quality care.  These reports are used to reach out to our patients  who have not yet received various services, tests, screenings, vaccinations, etc.  Our office staff places reminder calls, sends reminder letters, and utilizes the Patient Portal to communicate with our patients. 

 

Regular Appointment Scheduling

We require that all of our patients be seen annually for a physical examination..  We keep track of all our patient cancellations and contact our patients to reschedule in a timely fashion.

 

Mammogram Outreach

Patients age 40 and over are advised to have  a mammogram. 

 

Colonoscopy Outreach

Patients age 50 and over are advised to schedule a colonoscopy. Depending on personal circumstances, the timing and frequency of colonoscopy will be individualized.

 

Chronic Care Outreach

Patients who are being treated for chronic conditions, such as diabetes, coronary artery disease or congestive heart failure, are seen in our office at least twice a year in addition to the care they receive from subspecialists.  

 

Patient Satisfaction/Survey Results

Every year, our office conducts a random survey of our patients.  We collect information pertinent to patient satisfaction and suggestions patients may have for improvement so that we can better serve their needs.

We are pleased to share that 100% of our patients surveyed feel that our technical and communication skills are Excellent or Very Good.  100% of our patients surveyed also told us that our reception staff and health care professionals offered Excellent or Very Good care to them. Thank you to all who participated.

 

We encourage all of our patients to send regular feedback via the Patient Portal, by using  the Contact Page of this site or by calling us.

Helping you to live your best life!

The Office of Kenneth S. Zimmerman, M.D.